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Health score definitions
Customer health score monitroing
Team Alignment
Relationship with sales
Churn prevention
Feedback loops
Team
offboarding
Data entry & quality (improvement)
Inter departmental relations
support
ghent
Business case
Commercialize
Continuous learning & training
Base marketing
Data insights
Inter departmental processes
Milestones (& aha's)
Strategic Accounts
Messaging
Most health scores in Customer Success are useless. Here’s why.