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ROI
Team Alignment
Customer & Market definition
usage data
Business case
Strategy & Program
Customer succes definition
change management
Renewals
Thought leadership
Milestones (& aha's)
revenue retention
New team member onboarding
Key success milestones
Problem discovery
Launch plan
Sales handover
Negotiations
Team structure/roles
Commercialize
Feature adoption program
Unlocking Customer Success: 22 Actionable Steps and Tips Shared at our CS Community Event in Copenhagen
