Team structure/roles

image for Maturing a Customer Success Mindset, the Status of Customer Success in Europe: Takeaways from the Amsterdam CS Snack Breakfast 

Maturing a Customer Success Mindset, the Status of Customer Success in Europe: Takeaways from the Amsterdam CS Snack Breakfast 

image for How to Hire a Customer Success Manager Quickly

How to Hire a Customer Success Manager Quickly

image for Customer Success just shouldn’t upsell… right?

Customer Success just shouldn’t upsell… right?

image for Simply Explained: What is the ROI of Customer Success Teams?

Simply Explained: What is the ROI of Customer Success Teams?

image for Do You Play like a Pro Team, or Like The Amateurs?

Do You Play like a Pro Team, or Like The Amateurs?

image for What is a Customer Success Manager?

What is a Customer Success Manager?

image for The 3 Important Habits In Customer Success

The 3 Important Habits In Customer Success

image for How to Find A Good Customer Success Manager

How to Find A Good Customer Success Manager

image for Pareto Principle and Customer Success

Pareto Principle and Customer Success

image for Do you need to become a tech-specialist?

Do you need to become a tech-specialist?

image for Discovery is the First Step to a Successful Relationship

Discovery is the First Step to a Successful Relationship

image for How to Onboard a Customer Success Manager Like a Pro!

How to Onboard a Customer Success Manager Like a Pro!